Return, Refund, Warranty and Exchange Policy

Here at Montessori Boutique, we want everyone to have a great experience, we offer a 14 day no questions asked return policy.

 

Postage will be at your cost, or we can arrange a parcel pickup and deduct the postage amount from the refund.

 

If there are any damaged items, just let us know and we will arrange replacement pieces for the individual parts, direct from the manufacturer wherever possible.

 

Please return the items in original packaging wherever possible, for exchanges we prefer original packaging to be returned.

 

In accordance with Consumer Law (ACL) we will not insist on the so called "Store Credit", nor is it entirely necessary to return original packaging, but the packaging does help us resell.

 

For Warranties we give 1 year from date of purchase on all of our items, with a full refund posted at your expense. We may however at our discretion, where it is an individual part, or where we can offer the same item or like for like (with your approval) for a replacement, replace the damaged part.

 

For assistance please email info@montessoriboutique.com.au 

 

 

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